Review Week 2: Checking the website/blog and Timecards

It's week 2 and you still have until 5pm today to give me your answers from week 1. But there have been quite a few of you that haven't responded, which leads me to the beginning of today's review, you should be checking the website and blog every time you have a shift. This is one of your responsibilities of working here and the website is a great source of information. It is also the only way to get your shifts covered and to be able to check your schedule. Please make sure that you are checking the site EVERY TIME you work!

The other item I wanted to review with you is your timecards. There have been a large amount of timecards that have errors on them that we didn't know about. One of your responsibilities of working here is to make sure you clock in and clock out correctly. If you don't clock in and clock out correctly then you need to instantly tell myself or Denise, either by telling us face to face or leaving a note. So please pay attention to your timecards because there may be a chance with many mistakes that you will not get paid until the next pay period.

Secondly, you need to communicate with someone when you are changing or missing a shift, we have to make your online schedule as accurate as possible because we will all be switching to online timecards sometime soon. We have already had part of the student assistant staff testing this program and we have had many problems with people turning them in on time and making them accurate. So please communicate these items with me.

Your assignments for this week are:

1. Email me the link to your personal google calendar that I made you on the student assistant website. Look at every week from now until the end of the term (March 16th), tell me if the calendar is correct and if not, what you think is incorrect.

2. Email me the text from the blog posting about the Harry Potter Exhibit.

3. Tell me what you are supposed to do if you didn't clock out on your last shift and the timeclock beeps at you?

Please email me these items by 5pm Tuesday, February 1st.

Review Week 1: Lost Books and Fines

It is that time of the year that I like to review some items. I will be doing these postings once a week for the next couple of weeks. Please read over this and do the assignment that will be at the end of the post.

Lost Books:

Sometimes when you are discharging items this window pops up:

















When it does, you should click cancel, NOT OK, and place the item on my desk with a note saying "item marked as lost." It is very important for our records and for the accounts that you click cancel.

This means that you should be looking at your computer screen after every book that you scan into the discharge screen. If you just scan another book it will automatically select OK and that would not be good.

Fines:
When a person comes in to pay a fine, if it is under $25 you can post it on people's accounts and the way that you do that is to click this button





in the charge screen. Once you are in that screen click the post button and fill out the form appropriately.















If the fines are $25 and over you cannot post on someone's account. This person has to talk with myself, Belinda or June. Do not do anything with this person's account! Only we can do it! Just inform the person that either you are getting one of us or if it is in the hours that we are not here feel free to give out my email (hkkaul@noctrl.edu) or phone number (630-637-5711) to have the person contact me.

Okay! Just so I know that you are reading these email or come in and tell me by 5pm Tuesday, January 25 the answer to these two questions:

1. What do you do if this window pops up:

















2. How would you handle the following situation: A patron comes in wanting to pay a $60 fine that is on their account and it is 2pm on a Saturday?

Please remember that you can always review this and other procedures by looking at the information services desk manual on the student assistant site https://sites.google.com/site/oesterlelibsa/home/information-services-desk-manual. Let me know if you have any questions and don't forget to give me these answers by next Tuesday!

Cassettes on Reserve

Hello,

You will see that there are two sets of cassettes on reserve for JPN-351. Tom has kindly put a cassette player in the Giere audiovisual center. They will just need headphones to use it.

Thanks!

Heidi

Another Open Shift

Hello!

I have one more open shift. It would be Mondays 11-Noon at the Information Services Desk. This would be until the end of the term and start a week from today. Email me if you would like the shift, it will be first come first served basis.

Thanks!
Heidi

Open Shifts

Hello!

I have two open shifts this term. They are Thursdays at the Periodicals Desk 8-9am and 5-6pm. If you are interested in either please email me (hkkaul@noctrl.edu) as soon as possible. This will be first come first served basis!

Thanks!
Heidi

Harry Potter Exhibit!

As many of you know, the Harry Potter exhibit is coming to Oesterle in April for 6 weeks. On Friday May 13^th, we’re going to host a student activities day here at the library, most likely between the hours of 5-8pm with (hopefully) a showing of a Harry Potter movie afterwards. We would love for a group of our student workers to come together and form a group to host an activity representing the library. Let Diana know if you have any ideas and hopefully we can get a group together to plan something fun. Thank you!

http://www.nlm.nih.gov/exhibition/harrypottersworld/

Welcome Back!

Hello All!

Welcome Back!

Thank you to those of you who have checked in with Belinda or I for your schedules. Those of you who haven't, you need to do it today (Tuesday, January 4) by 5pm!

Also, please make sure that your time zone is set to GMT-6:00 Central Time - Chicago on the website, otherwise your schedules will be incorrect. The way you do that is to go to "User Settings" and change the time zone in the drop down box.

Thanks!