Printing from lobby computers

We will no longer be charging for print jobs printed from the public computers in the lobby. This is a trial for spring term only to determine if any potential downfalls of this policy. In the meantime we will be tracking number of pages printed. There will be a clipboard next to the printer behind the ISD. We do ask that you log how many sheets are picked up when someone comes to the desk to pick up print jobs from that printer. Your best estimate is also ok if it's a large number.

We are not advertising this policy change, but I have removed the sign from the public computers. Please continue to encourage any students whom you are helping at the public computers to email articles to themselves if they want to access them later.

Aimee

Information Services Desk Computer

Hello,

We have replaced the information services desk computer so that we don't have log in issues anymore.  When you sign in please make sure, before you log into Voyager that your printer is set up properly.  Please go to the "Start" menu, select "Devices and Printers," right click over "Circulation Receipt Printer" and set it as your default printer.  Then open Voyager.  The setting on the printer now is just print out just the size of the receipt, so after you print, push the "Feed" button on the receipt printer just enough to get enough paper to be able to rip the receipt off without cutting off any of the text.

Let me know if you have any questions.

Heidi

Printer Error

Hello!

I hope that you are all doing well in your third week of spring term!

If the color printer prints out a sheet that looks like this:



please tell me the computer number and location. Unfortunately it means that ITS has to come in and fix that particular computer. Just have the student move to a different computer and try printing again.

Let me know if you have any questions,
Heidi

Windows 7 Update

With the Windows 7 upgrade they do not have that nice little money icon to tell us how many print credits a student has left. The way a student can check how many credits they have left is to log on to Merlin, "add print credits" and in that screen it should tell people how much they have left.

Also, the fishbowl printer is not called the fishbowl anymore, it is now the small lab. ITS is trying to transition that name out, so please call the fishbowl the small lab.

Thanks!

Heidi