I-Share Scanning Issue

  All--

We have noticed when checking out I-Share items that Alma takes a little bit more time to process the book when you scan the item barcode. Because of this, it has happened that books aren't getting properly checked out to patrons if you scan items too fast after the previous one. 

When checking out books, particularly I-Share books, wait until the book appears on the screen underneath 'loans of this session' before scanning the next book. Otherwise, we end up with patrons having books that are not checked out to them. Work slowly and check the books to make sure they appeared on screen and that you scanned all of them before you give them to the patron! 

If you have any questions or concerns, do not hesitate to reach out to me or Belinda. 

Thanks, 

Neena